Core usability review
This part of the service helps keep the work more intentional, more usable, and more professional in the final delivery.
UI / UX / UX Audits
UX audits built to show where the current experience is weaker than it should be.
UX Audits give teams a more grounded view of where the product is creating confusion, friction, or avoidable weakness. They help clarify what needs improvement before more design or build work happens.
Core usability reviewKey friction identificationPriority issue summaryFoundational improvement guidanceRefinement support
What’s Included
What normally sits inside this service.
Scopes can expand or tighten, but this is the baseline structure we would normally use.
Key friction identification
This part of the service helps keep the work more intentional, more usable, and more professional in the final delivery.
Priority issue summary
This part of the service helps keep the work more intentional, more usable, and more professional in the final delivery.
Foundational improvement guidance
This part of the service helps keep the work more intentional, more usable, and more professional in the final delivery.
Refinement support
This part of the service helps keep the work more intentional, more usable, and more professional in the final delivery.
Action-ready product feedback
This part of the service helps keep the work more intentional, more usable, and more professional in the final delivery.
Service Lanes
Three ways we can scope the work.
Foundational
A UX audit for fast clarity
Built for teams that need a grounded look at what is not working in the current experience.
$900One-time project scope
- Core usability review
- Key friction identification
- Priority issue summary
- Foundational improvement guidance
Growth
A UX audit for stronger product refinement
Built for teams that need deeper visibility into flow, usability, and interaction weaknesses.
$1,500Scoped before checkout
- Expanded UX review
- Broader issue mapping
- Stronger recommendation depth
- Clearer prioritization
Premium
A UX audit for serious product improvement
Built for teams that need a more comprehensive review to support meaningful product changes.
Custom QuoteQuote based scope
- Comprehensive audit depth
- Deeper usability analysis
- Premium recommendation quality
- Higher-confidence next-step guidance
Why it matters
It is hard to improve what has not been clearly named.
A UX Audit creates evidence around what is not working in the current experience. That makes design, product, and development decisions easier to prioritize and more grounded in real usability logic.
Process
The same core workflow, adapted to the exact deliverable.
Discover
We look at the brand, the audience, the offer, and the real communication problem so the direction starts from something grounded.
Create
We build the visual direction, the structure, and the working creative assets around the actual goal of the service.
Refine
We tighten the hierarchy, polish the presentation, and make sure the work feels resolved instead of merely assembled.
Deliver
We package the final work so it can be used properly across brand, marketing, digital, and future campaign surfaces.
FAQ
Questions people usually ask before moving forward.
Does this require a large product?
No. UX Audits can be useful for both smaller products and more complex systems.
Can this be done on an existing live experience?
Yes. That is one of the most common uses for an audit.
Will this tell us what to fix first?
Yes. A strong UX Audit should help prioritize issues instead of just listing observations.
Does this support redesign work later?
Yes. UX Audits often create the clarity needed before redesign, prototyping, or interface work begins.
Can this support stakeholders who are unsure what is wrong?
Yes. Audits are especially useful when the product feels weak but the reasons are still vague.
Related Services
Other pages inside this lane worth looking at next.
Need this service scoped properly?
Let’s define the right lane and build the right deliverable.
StretchCreative can help define the scope, set the direction, and deliver the work in a way that stays usable after launch.